Terms of Service

1. Acceptance of Terms

By accessing or using TruBible ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

2. Description of Service

TruBible provides real-time voice translation services. A host speaks into their microphone, and listeners hear AI-powered translations, as audio and/or on-screen text, in their chosen language. The Service also includes team management, event scheduling, guest engagement tools, optional sermon recording and transcripts, and related features. Every team gets a monthly free translation credit, with optional pay-as-you-go top-ups, as described in Section 5.

3. Accounts

• You must provide accurate information when creating an account.
• You are responsible for maintaining the security of your account credentials.
• You are responsible for all activity that occurs under your account.
• You must be at least 13 years old to use the Service.

4. Teams and Roles

Team owners are responsible for their team's usage, billing, and the content broadcast through their team. Team owners and admins can invite members and manage events. The team owner is the billing contact for the team's credit and prepaid balance.

5. Billing and Payments

• Free translation. Live translation delivered as captions or through the listener's own device text-to-speech (no AI voice) is free of charge.
• Monthly free credit. Every team receives $10 of free credit every month at no charge, for AI voices. The credit does not carry over: unused credit is replaced with a fresh amount on the 1st of each month.
• How usage is measured. AI-voice time is measured per second for each language that is actively being translated during a live session. For example, one hour translated into two languages uses two hours.
• Pay-as-you-go AI voices. Translation spoken by an AI voice is charged at the pay-as-you-go rate shown in your team's billing page (currently $1.95 or $2.95 per hour, per language), which may vary by voice provider. Usage is paid from your team's prepaid balance first and from the monthly free credit once the balance is used up. When both are used up, AI voices switch off and translation continues free of charge with captions and device text-to-speech.
• Prepaid balance. Teams can add funds to a prepaid balance through Stripe, from a minimum of $1. The balance is used for pay-as-you-go translation and for paid add-ons such as SMS messages. Unused balance does not expire.
• Auto Top Up. If you turn on Auto Top Up when adding funds, you authorize us to charge the card you saved with Stripe for the amount you chose whenever your team's credit (prepaid balance plus monthly free credit) drops below the amount shown when you turned it on (currently $5). We charge at most once in any 24 hours, and we email the team owner if a charge fails. You can turn Auto Top Up off at any time from the Add Funds dialog, which also removes the saved card.
• One plan. All features are available to every team; there is no separate paid plan, subscription, or premium tier.
• Price changes. We may change rates, credits, and add-ons. We will post changes on our pricing page and notify team owners of material changes in advance.
• All payments are processed securely by Stripe. TruBible does not store payment card information.
• Top-ups and prepaid balances are non-refundable except where required by law or at our sole discretion.

6. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose.
• Broadcast content that is hateful, threatening, or promotes violence.
• Attempt to reverse-engineer, exploit, or interfere with the Service.
• Use the Service to transmit malware or harmful content.
• Resell or redistribute the Service without authorization.
• Exceed fair usage limits or abuse the translation API.
• Create an AI voice clone of anyone's voice without that person's explicit permission, or use a voice clone to impersonate or mislead.
• Collect guest information without telling guests how it will be used, or send them messages they have not agreed to receive.

7. Translation Accuracy

TruBible uses AI-powered translation which may not be 100% accurate. Translations are provided "as-is" and should not be relied upon for critical, legal, or medical communications. TruBible is not responsible for errors, omissions, or misinterpretations in translations.

8. Intellectual Property

The TruBible platform, including its design, code, and branding, is owned by TruBible. You retain ownership of any content you broadcast or upload through the Service, including recordings, transcripts, and voice samples. By using the Service, you grant TruBible a limited license to process, store, and transmit that content solely to provide the Service to you, including translation, and, where you enable them, recording, transcripts, podcast and video publishing, and voice cloning. You are responsible for having the rights and permissions needed for the content you broadcast.

9. Limitation of Liability

To the maximum extent permitted by law, TruBible shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, revenue, or profits, arising from your use of the Service. Our total liability shall not exceed the amount you have paid to TruBible in the 12 months preceding the claim.

10. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We are not liable for any disruption to live events caused by service outages.

11. Termination

We reserve the right to suspend or terminate your account at any time for violation of these terms. You may stop using the Service and request deletion of your account at any time by contacting us. Upon termination, your right to use the Service ceases immediately.

12. Changes to Terms

We may modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the updated Terms. We will notify users of significant changes.

13. Contact

For questions about these Terms, contact us at [email protected].